**RUOC EMPOWERHUB Privacy Policy**

Effective Date: August 5, 2024

Introduction

Rise Up Our Communities (RUOC EmpowerHub) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. [Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.

This Privacy (“Policy”) describes how RUOC Empowerhub (“we, us,” or “our”) collects, uses, and discloses personal information collected from users (“you” or “your”) of our website, as well as any SMS or MMS messages sent or received through our platform. By accessing or using our Website or sending or receiving SMS or MMS messages through our platform, you consent to the terms of this Policy.

** Information We Collect**

Personal information

• We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, mailing address, and any other information you choose to provide.
• Demographic Information: Age, gender, occupation, and interests.
• Payment Information: Credit card details, billing address, and transaction history

** Use of Information**

1. We may use the personal information we collect to:

• Communicate with you about our products, services, and promotions.
• Provide customer support and respond to inquiries.
• Provide customize and improve our website and platform.
• Comply with legal regulatory requirements.

1. We may use usage data for analytical purposes to understand how users interact with our website and platform and to improve our services.

** Disclosure of Information**

1. We may share personal information with third-party providers who assist us in operating our website and platform, such as hosting providers, analytics providers, and customer support providers.
2. We may also disclose personal information if required to do so by law or in response to a valid legal request.

**Non-Personal Information**

• Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies and Tracking Technologies: To enhance user experience and collect data on user interactions.

SMS and MMS Data: Phone numbers, message content, and usage data (e.g., message frequency, delivery status). If you chose to send or receive SMS or MMS messages through out platforms, we may collect and store the content of those messages, as well as metadata associated with the messages, such as date and time of transmission and recipient information. We use this information to facilitate the delivery of SMS and MMS messages and to improve our messaging services. “No mobile information will be shared with third parties/affiliates for marketing/promotion purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

**How We Use Your Information**

To Provide and Improve Our Services

• Process transactions and send related information, including purchase confirmations and invoices.
• Provide, operate, and maintain our services.

**To Communicate with You**

• Respond to your comments, questions, and requests.
• Send you updates, security alerts, and support messages

**To Personalize Your Experience**

• Tailor our services and communications to better match you r interests and needs.

**To Protect Our Users**

• Monitor and analyze usage and activities on our services.

• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

**How We Share Your Information**

With Service Provider

• We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.

**For Legal Purposes**

• We may disclose your information in response to legal requests, such as subpoenas, court orders, or legal processes, or to comply with relevant laws.

**With Your Consent**

• We may share your information with third parties when you have given us your explicit consent to do so.

**Data Security**

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

**Your Rights and Choices**

Access and Correction

• You may opt out of receiving promotional communication from us by following the instructions provided in those communications.

You have the right to access and correct your personal information at any time by may also contacting us using the information provided below (Contact Us).

**Opt-Out**

• You can opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

**Data Retention**

• We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

**Security of Your Information**

            We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect on impenetrable.

**Children’s Privacy **

Our website and platforms are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not use our website or platforms or provide any personal information to us. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

**Changes to this Privacy Policy**

We reserve the right to update or modify this Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Policy on our website. We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided one) or by posting a notice on our website prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

**Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact us at:

Rise Up Our Communities (RUOC EmpowerHub)

1472 N. Hampton Rd

STE: 100-C

DeSoto, TX 75115

info@ruoc-tx.com or info@RUOCEmpowerHub.com.

Phone: 469-663-6133

By using our services, website or platforms, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure practices as described above.

Rise Up Our Communities (RUOC EmpowerHub)